About Cookies: This policy explains how QuantumDraw uses cookies and similar technologies to enhance your experience and improve our services.
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website. They help us remember your preferences, improve your experience, and provide insights into how our platform is used.
Similar technologies include:
- Local storage and session storage
- Web beacons and pixels
- Device fingerprinting
- Analytics and tracking scripts
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the basic functionality of our platform and cannot be disabled:
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your login session | Session |
| csrf_token | Security protection against attacks | Session |
| auth_token | User authentication | 30 days |
2.2 Performance Cookies
These cookies help us analyze how visitors use our website to improve performance:
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - User identification | 2 years |
| _gid | Google Analytics - Session identification | 24 hours |
| performance_metrics | Site performance monitoring | 7 days |
2.3 Functional Cookies
These cookies enable enhanced functionality and personalization:
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_preferences | Stores your settings and preferences | 1 year |
| language | Remembers your language choice | 1 year |
| theme | Saves your theme preferences | 1 year |
3. Third-Party Cookies
We may use third-party services that set their own cookies:
3.1 Analytics Services
- Google Analytics: Website traffic analysis
- Hotjar: User behavior insights
- Mixpanel: User engagement tracking
3.2 Payment Processors
- Stripe: Payment processing
- PayPal: Alternative payment method
3.3 Customer Support
- Zendesk: Customer service platform
- Intercom: Live chat functionality
4. Managing Your Cookie Preferences
4.1 Browser Settings
You can control cookies through your browser settings:
- Block all cookies
- Allow only essential cookies
- Delete existing cookies
- Set cookie preferences for specific sites
4.2 Our Cookie Banner
When you first visit our site, you can choose your cookie preferences through our consent banner. You can change these preferences at any time through our cookie settings panel.
4.3 Opt-Out Links
You can opt out of specific third-party cookies:
5. Impact of Disabling Cookies
Disabling cookies may affect your experience:
- You may need to log in more frequently
- Your preferences may not be saved
- Some features may not work properly
- We cannot personalize your experience
- Payment processing may be affected
6. Mobile Apps
Our mobile applications may use similar technologies:
- Device identifiers
- Local storage
- Analytics SDKs
- Push notification tokens
You can manage these through your device settings or app preferences.
7. Data Protection
Cookie data is processed in accordance with our Privacy Policy and applicable data protection laws. We implement appropriate security measures to protect cookie data from unauthorized access.
8. Updates to This Policy
We may update this cookie policy to reflect changes in our practices or legal requirements. When we make changes, we will:
- Update the "Last updated" date
- Post the revised policy on our website
- Notify you of significant changes
9. Contact Us
If you have questions about our use of cookies, please contact us:
Email: privacy@quantumdraw.com
Phone: 1800 QUANTUM (1800 782 688)
Address: 87 Ipswich Road, Woolloongabba QLD 4102
Note: This cookie policy is part of our overall privacy framework. For more information about how we handle your personal data, please review our Privacy Policy and Terms of Service.